Terms of Service

1. Acceptance of Terms

SafeCode and the website safecode.vip ("the Service") are operated by SAFECODE TECHNOLOGIES LTD, a private company limited by shares incorporated in Ghana under the Companies Act, 2019 (Act 992), registration number CS216101026, of M EXT 24 Malshegu East, Tamale-Kumbungu Road, Tamale, Northern Region, Ghana ("SafeCode", "we", "us"). By accessing or using the Service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

SafeCode provides temporary virtual phone numbers for receiving SMS verification codes (OTP).

• Account registration verification
• Two-factor authentication setup
• Identity verification processes
• Testing and development purposes

3. User Eligibility

You must be at least 18 years of age to use our Service. By using SafeCode, you represent and warrant that you have the legal capacity to enter into these Terms.

4. Account Registration

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your login credentials
• Accept responsibility for all activities under your account

5. Prohibited Uses & User Responsibility

You are solely responsible for how you use the virtual phone numbers and verification codes obtained through the Service. You agree not to use SafeCode for:

• Any illegal or unauthorized purpose under the laws of Ghana or your jurisdiction
• Fraud, financial crime, money laundering, identity theft, impersonation, or any deceptive practice
• Bypassing the security, terms of service, or anti-fraud controls of any third-party platform
• Harassment, abuse, threats, stalking, or harm to any person
• Spamming, phishing, scams, or unauthorized marketing
• Creating multiple accounts to abuse promotions, referrals, or bonuses
• Reselling, sublicensing, or redistributing our services without written authorization

You acknowledge that SafeCode is a neutral technology provider. We do not monitor, endorse, or take part in the third-party accounts, platforms, or activities you use our numbers for. Any consequences arising from your use, including account bans, legal action, chargebacks, or losses suffered by you or any third party, are entirely your responsibility.

6. Service Availability

We do not guarantee uninterrupted access. Phone number availability varies by country and provider. We reserve the right to modify or discontinue any aspect of the Service.

Supported regions. SafeCode is operated from and offered to users in select African countries where our deposit and payment rails are available. Users outside these regions may be able to create an account for informational purposes, but cannot fund an account, purchase numbers, or otherwise transact on the Service. We do not market, target, or knowingly offer the Service to users in the European Union, United Kingdom, United States, or any other jurisdiction outside our supported regions, and we do not accept responsibility for use of the Service from such jurisdictions.

7. Pricing and Payment

• Pay all applicable fees for the services you use
• Provide valid payment information
• Accept that prices may change without prior notice
• Account balances are non-transferable between users except through features we expressly provide

8. Chargebacks & Payment Disputes

All deposits to your SafeCode balance are final once credited. By depositing funds, you agree that:

• You will not initiate a chargeback, payment reversal, or dispute with your bank, card issuer, mobile money provider, or payment processor for any deposit you authorized.
• If you have a billing concern, you will contact us first via our official support channels and allow us a reasonable opportunity to resolve it.
• Any chargeback or reversal filed in bad faith, including for services already delivered, balances already spent, or deposits you authorized, is considered a breach of these Terms and a fraudulent act.
• In the event of such a chargeback, we reserve the right to immediately suspend or permanently terminate your account, forfeit any remaining balance, cancel any pending orders or rentals without refund, block your payment methods and devices, and recover the disputed amount plus any processor fees and reasonable collection costs.
• We may report fraudulent chargebacks to payment processors, fraud-prevention networks, and law-enforcement authorities.

9. Account Inactivity & Balance Forfeiture

SafeCode balances are a prepaid credit for use of the Service, not a deposit account or stored-value instrument. To keep operating costs sustainable, accounts that show no activity for an extended period are treated as dormant.

• An account is considered inactive when there has been no login, order, rental, deposit, or withdrawal for ninety (90) consecutive days.
• Before any forfeiture, we will send a notice to the email address associated with your account at least thirty (30) days in advance, giving you the opportunity to log in and keep your account active.
• If the account remains inactive after the notice period, any remaining balance, in any currency, will be permanently forfeited and the account may be closed at our discretion.
• Simply logging in, placing an order, or making a deposit resets the inactivity timer. You can keep your balance indefinitely by using your account.
• Forfeited balances are non-refundable and non-recoverable. Where applicable law requires balances to be remitted to a government authority instead of forfeited, we will comply with that law.

10. Intellectual Property

All content, features, and functionality are the exclusive property of SafeCode and are protected by international copyright and trademark laws.

11. Disclaimer of Warranties

The Service is provided strictly on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, accuracy, or non-infringement. We do not warrant that any specific phone number, country, or service will work with any given third-party platform.

12. Limitation of Liability & No Liability for Misuse or Fraud

To the maximum extent permitted by law, SafeCode, its owners, operators, employees, affiliates, and upstream providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or opportunities.

We expressly disclaim all liability for:

• Any misuse, abuse, illegal use, or fraudulent use of the Service by you or any third party
• Fraud, scams, financial crime, or unlawful activity carried out using numbers or codes obtained through the Service
• Account suspensions, bans, terminations, or penalties imposed on you by any third-party platform
• Losses suffered by third parties as a result of your use of the Service
• Failure, delay, or non-delivery of SMS messages by upstream carriers or providers
• Any consequences of you sharing, reselling, or exposing your account, numbers, or codes

You agree to indemnify, defend, and hold harmless SafeCode and its operators from any claim, demand, loss, liability, fine, or expense (including legal fees) arising out of or related to your use or misuse of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.

In any case where liability cannot be fully excluded by law, our total aggregate liability to you shall not exceed the amount you paid to SafeCode in the three (3) months preceding the event giving rise to the claim.

13. Governing Law

These Terms shall be governed by the laws of Ghana. Disputes shall be subject to the exclusive jurisdiction of the courts of Ghana.

14. Contact

SAFECODE TECHNOLOGIES LTD (Reg. No. CS216101026), M EXT 24 Malshegu East, Tamale-Kumbungu Road, Tamale, Northern Region, Ghana, P.O. Box 1061, Tamale. Email support@safecode.vip, or use the support chat at safecode.vip/help.